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I received a Napa Bill in February and 3 days later of same month I was disconnected. I went to the ...

Dear Treasure, By law, you are entitled to 90 days notice before you can be disconnected. By paying them even when they are breaking the law, you are empowering them to continue. To put a permanent ...



We never get light in our neighborhood Egbelu and Elioparanwo. When it is close to when to brin ...

You have 2 options. The more difficult one would be to file an enforcement action action PHEDC for breach of Customer Service Standards of Performance. You would need to initiate this action at the N ...



Kindly advise me on what to do. Its been 11months now since the transformer in my neighbourhood pack ...

Good morning Utibe. PHEDC is on this platform and is actively monitoring the issues being raised by its customers. Mr. John-Onyi, pls use your good offices to get your company to address the plight ...



I got home yesterday only to find out nepa had disconnected me. They had just brought the bill that ...

You should not have reconnected yourself. They disconnected you illegally, but you cannot meet illegality with illegality. Rather, you should have complained IN WRITING to the PHEDC Business Unit s ...



On Friday 13 April 2018, PHCD brought the April bill. Surprisingly, today 17April 2018, some of thei ...

Complain IN WRITING to the PHEDC Business Unit serving your location. They may not take any action but it is a necessary step before you can take the matter to the NERC Forum, which is statutorily emp ...



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