Abdulsalam Kayode Abdulsalam 12:32PM

Hi, Haven been experiencing many hilarious bills from the Ikeja Electricity distribution in my area despite not having meter and logged complains may time. Crazy bill was brought and our light cut off in less than two weeks, without owing from any previous bill. Please how can our situation be salvaged. We will love to have a prepaid meter please. Thank you.

Dear Abdulsalam, We advise that you write to the business unit of the IKEDC serving your area and demand a review of your bill from 2007 to date, and also a load assessment to be carried out at your address. You then have to allow the IKEDC a period of 15 working days within which it is expected to act on your demands. If it fails to (we expect it would), then you can write to the NERC Forum Office in Ikeja. Attach a copy of the disregarded letter. Ikeja Forum Office No. 199, Obafemi Awolowo Way, Alausa, Ikeja, Lagos State Telephone No: 08106807298 Email address: [email protected] The NERC Forum will hear your matter and, will within two months, compel the IKEDC to review your bill and carry out the load assessment. If it is found from the bill review that you have been consistently billed excessively, then the NERC Forum would order the IKEDC to strike off the excess, and you would be given energy credits. It is at this hearing that you will place a demand for a prepaid meter. The IKEDC will be compelled to assign one to you. Kind regards.

Admin

Sep 26, 2018